FAQs: Got questions? We have the answers!

Q. Are any of your products made in the U.S.A.?
A. Yes, most of the products in our line are made in the U.S.A., including our popular Jewelry Stax™ line, Cosmetic Stax, Drawer Organizing Systems, Fold 'N' Stax and Extendables.

Q. Where can I buy Jewelry Stax?
A. Jewelry Stax is available at Bed, Bath & Beyond, The Container Store, Target, Amazon.com, Organize.com, as well as thousands of independent storage and organization businesses around the world. You can also order online with us. However, selections will vary by store.

Q. What colors do the Jewelry Stax come in?
A. Burgundy, Midnight Blue, Pearl Grey and some items are still available in a Blue Spruce and Dusty Rose. Each retailer usually carries only one color and selections will vary by store.

Q. Is the Jewelry Stax tarnish resistant?
A. Yes! The liner of the Jewelry Stax has been treated to help tarnish problems with silver jewelry.

Q. What is your return/exchange policy?
A. At Neatnix, we take great pride in the quality and craftsmanship of our products. If you are not happy with any of our items, you can return it for credit or exchange it. Returns will be credited for the merchandise value. You will be responsible for the shipping costs for both returns and exchanges.

Q. How much do you charge for shipping?
A.The average order has a freight cost of $9.95. The freight is based on the amount you spend not the number of items. Some oversized items do have an extra freight allowance but you are advised of that before we complete the order. If you order over $150 shipping is FREE!

Q. Do you have any coupons or discounts?
A. Periodically we run special promotions via emails, Facebook and Twitter. Be sure to connect with us online!

Q. Do you ship to Canada and internationally?
A. Yes we do. Send us an email and we can we advise you of your freight costs before shipping.

Q. Are my purchases secure through your online store?
A. Yes! We have ensured that your shopping experience is safe and secure. Our site is SSL protected and secured through GeoTrust. However, if you prefer to speak to a customer service representative to place your order, please call us at 1-800-683-6928.
Neatnix is a division of American Innotek, Inc. | © 2013 All rights reserved. | Site Map | For any assistance, please call: 800.683.6328